We believe that all our products offer excellent value for money and that our prices are among the lowest you will find either on the internet or in traditional retail outlets.
If, while researching your purchase, you find an item cheaper elsewhere then we will beat the price providing, in our opinion, the following conditions are met:
- The two items must be identical.
- The price must be inclusive of VAT and any additional charges e.g. delivery.
- The item must be brand new and not reconditioned, end of line or returned stock.
- This must be the normal price of the item i.e. it isn't in a sale or on special offer.
- The alternative item must currently be available.
- Price promise only applies to goods available in the UK.
- You must provide sufficient information to enable us to verify the price ourselves e.g. a link to the product page on the relevant website showing the product price and delivery charge.
- The delivery service used by the competitor must be the same for us to price match.
For more information contact our Customer Service Department by:
Calling our Sales Department on 0845 1 77 11 99 or,
Emailing us on firstname.lastname@example.org
Please note that we reserve the right not to uphold the price promise if doing so would result in First Furniture making a loss. The price promise will not be applied retrospectively to orders already placed.